Managed IT is when a business outsources its technology management to an external
provider (called an MSP - Managed Service Provider) instead of handling everything
in-house.
Rather than building and maintaining your own IT department, you partner with a team
of technology experts who manage your entire IT infrastructure remotely and on-site.
This includes everything from installing and updating software, managing your
network and servers, protecting against cyber threats, backing up your data,
providing help desk support for your employees, and planning your technology roadmap
for future growth.
Why it's important
•
Cost-effective
- Cheaper than hiring a full IT team,
predictable monthly costs
•
Expertise on
demand
- Access to specialists without full-time
salaries
•
Proactive
maintenance
- Problems are prevented/fixed before
they cause downtime
•
24/7
monitoring
- Systems are watched around the clock
for issues
•
Security
- Professional cybersecurity protection
and compliance management
•
Focus on
business
- You run your business while experts
handle tech headaches
It's especially valuable for
small-to-medium businesses that need enterprise-level IT support without the
enterprise-level budget.